Privacy Policy

1. Information We Collect

We collect the following types of information from and about users of our Service:

• Personal Information: Name, contact details (e.g., email address, phone number), payment information, and other identifiers you provide when you register or interact with our Service.
• Financial Information: Banking data, transaction records, invoices, and other bookkeeping-related information you input or connect.
• Usage Data: Log files, IP addresses, browser types, device information, and usage patterns when you visit or use our Service.
• Third-Party Data: Information we receive from integrations with authorized third-party services at your direction.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service and customer support.
• Process transactions and manage subscriptions.
• Communicate with you about your account, updates, and any changes to the Service or policies.
• Protect against, detect, and prevent fraud, misuse, unauthorized transactions, or other illegal activities.
• Comply with legal and regulatory obligations.
• Analyze usage patterns to enhance the Service and user experience.

We do not sell your personal or financial information to third parties.

3. How We Share Your Information

We may share your information only as follows:

• With service providers who assist in delivering the Service (e.g., payment processors, data storage vendors), subject to strict confidentiality obligations.
• With affiliated companies for lawful internal business purposes and support.
• To comply with legal process, regulatory investigation, or law enforcement requests, or to protect the rights, property, or safety of Company or others.
• In connection with a merger, acquisition, or sale of assets, where permitted by law and with notice to you.

We require all recipients of your information to maintain appropriate security and confidentiality.

4. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Key measures include:

• Encryption of sensitive data in transit and at rest
• Role-based access controls
• Regular security monitoring and audits

Despite these measures, no system can guarantee absolute security. We encourage you to use unique passwords and protect your account information.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Policy or as required by law, including to resolve disputes, enforce our agreements, and comply with legal obligations.

Upon closure of your account, we will delete or de-identify your personal information within a reasonable period, unless retention is required by law or contract.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your information, such as:

• Access: Request details about the information we collect and maintain about you.
• Correct: Request correction of inaccurate or incomplete information.
• Delete: Request deletion of your personal information, subject to certain exceptions.
• Restrict or Object: Opt out of certain uses or sharing of your information.
• Data Portability: Request a copy of your data in a portable format, if applicable.

To exercise your rights, please contact us at support@everbranch.ai. We will respond within required timeframes.

7. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect information from children under 18. If we learn that a child's information has been collected, we will delete it promptly.

8. International Users

Our Service is intended primarily for use in the United States. If you access the Service from outside the US, your information may be transferred to, stored, and processed in the US and subject to US laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on our website or otherwise communicated to you. Your continued use of the Service after an update constitutes your acceptance of the new Policy.

10. Contact Us

If you have questions about this Policy or our privacy practices, please contact us at: support@everbranch.ai